Privacy Policy

Last updated: February 2026

At Hitched, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wedding planning platform.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact information (email, phone number, address)
  • Wedding details (date, location, partner names)
  • Payment information (processed securely via Stripe)
  • Guest information you add to your guest list
  • Communications with vendors through our platform

Automatically Collected Information

When you use our Platform, we may automatically collect:

  • Device information (browser type, operating system)
  • Usage data (pages visited, features used)
  • IP address and general location
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our wedding planning services
  • Process transactions and send related information
  • Connect you with wedding vendors
  • Send administrative information and updates
  • Respond to inquiries and provide customer support
  • Improve and personalize your experience
  • Protect against fraudulent or illegal activity

3. Information Sharing

We may share your information with:

  • Vendors: When you enquire or book services
  • Service Providers: Who assist in operating our platform
  • Legal Requirements: When required by law or to protect rights

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Under Australian Privacy Law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Lodge a complaint with the OAIC

6. Cookies

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings, though this may affect some Platform functionality.

7. Third-Party Services

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@hitched.com.au
Address: Sydney, NSW, Australia